I’ve been touting platform-agnostic systems since 2018. It seems Zachary Comeau at mytechdecisions.com feels the same way. Here’s a blurb from the full article.
Look for platform-agnostic systems
… Videoconferencing and collaboration markets are flooded with software from several providers like Zoom, Microsoft Teams, Cisco Webex, Google Meet, Bluejeans, Slack, RingCentral and many more.
There have been calls for these companies to get along and provide more interoperability and integrations, but that has largely failed to materialize as the collaboration software industry suddenly became extremely lucrative and competitive.
According to collaboration industry experts, using multiple software vendors isn’t all that rare. Some companies use one app to communicate externally and another to communicate with their team. If organizations work in small teams, the software of choice can vary among groups.
“I don’t know about you, but my home system needs to be agnostic and open to the ability to be bouncing around from a Teams meeting to a Zoom meeting to a PowerPoint,” Corey says.
IT directors need to prepare for this as optimistic news about effective vaccines is getting people thinking about the return to the office.
“If you’re an IT director and planned to have a single platform in all of your offices and you have no concept of work-from-home in that platform, you’re in deep trouble,” Corey says. “At any given time, the agnostic part lets you ebb and flow with the business.”